When adding or updating listings on eBay y'all may occasionally encounter list errors or warnings back from eBay:

category doesn't accept variations

The table below lists the almost common errors/warning messages from eBay, and what yous tin can do to resolve them, to ensure any affected product(s) are listed successfully on eBay.

ERROR MESSAGE

SUGGESTED SOLUTION

category doesn't accept variations
The reason for getting this validation error is because the eBay category that the products information technology is mapped to does not allow products with variations to exist listed within it.

To resolve this, you will demand to remap the production to a category that does support variations.

  • From the production folio in eBayLINK, click the Edit button, in the Categories department, click "Add new mapping"
  • Find some other suitable category which has the following symbol:
  • Click save mapping, which volition bring you dorsum to the Production folio,
  • Finally, click update to commit the changes and get to the dashboard and click the "update market place" button.

Bank check back in one case that has been completed to ensure the product is listed / updated.

For a list of eBay categories that permit variations, run across this eBay article, Which categories can have listings with variations?

Buyers love large photos that clearly show the item, so please upload loftier-resolution photos that are at least 500 pixels on the longest side

Substantially the paradigm or images supplied exercise non encounter eBay's requirements, which are

We've got a few uncomplicated rules and recommendations for using pictures on eBay: (full article)

Rules
All listings* on eBay.com.au and nearly other eBay sites must run into these requirements
  • Every list must take at least one photo.

  • Photos need to exist at least 500 pixels on the longest side.

  • Yous tin can't use a catalogue or stock photo if yous're listing an item as 'used'.

Recommendations
To make sure buyers get a good look at the detail they're thinking nearly purchasing
  • Optimise for mobile – make your pictures 1600 pixels on the longest side.

  • Go on your images clean – no text, borders or uncluttered backgrounds.

  • Utilize watermarks sparingly – make sure they don't distract a buyer'due south eye from your production.


Other best practice tips:
  • We recommend uploading photos equally a .jpg file, simply you tin can upload photos in any of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photo is in JPEG format, it should take a quality of 90 or higher on the 0-99 JPEG quality scale. Nosotros'll then optimise information technology for display in your listing.

  • Before you lot beginning uploading, rename your photo files with names that volition help y'all remember what they are, and put them in a folder on your reckoner where you can find them rapidly and hands in example you need them again.


Visit the Seller Centre to learn more almost using bang-up pictures and photo quality recommendations.

For more than information on other requirements for sellers and tips on how to meet – and exceed – buyers' expectations, read Selling practices.

Variation Specifics provided does non match with the variation specifics of the variations on the item.

There are ii possible reasons for getting this mistake on a product:
  1. An originally unmarried variant product is now being sent every bit a multi-variant product - eBay will non permit this so the product needs to be completely ended, deleted and re-listed.
  2. The variation data for the production from the eCommerce shop is non good peculiarly adept east.g. different aspect names in different variants.

So, it would take originally listed fine but now is not getting updated due to failing the validation rules.
Variations Specifics and Item Specifics entered for a Multi-SKU item should be dissimilar

eBay will show the in a higher place error message/s on your products in Omnivore if you try to add an item specific which has the same name as the product variation name. Size and Color are mutual examples just this can exist other names also. Delight run into this article on the steps needed to fix this problem
A product cannot be moved from a Variation-enabled Category to a Variation-disabled Category
This fault ways that a production was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations.

For any products with this mistake we need to delete/purge the item from eBay, delete the category mapping for them to re-list.

You volition need to submit a support request to have this done.

UPC should merely contain digits
If your products bear witness an eBay validation error like this:

"ebay validation fault: UPC should only contain digits" and it is followed by scientific notation.

It means that an update has gone wrong somewhere, most likely while updating Product Identifiers in your store via copy/paste from Microsoft Excel which inverse number field for this Product identifier due east.g. UPC to this "ix.111E+12".

This eBay validation error can likewise occur if your UPC contains non numeric characters, e.1000. 14500-459-1111, these should be removed.

You tin also get this error with UPC'due south containing letters, eg when the SKU or the MPN has been placed in the UPC field, again either remove UPC or update it with the right ane.

More than data about UPC tin be establish here: https://en.wikipedia.org/wiki/Universal_Product_Code

Please check this data on your store and correct it, in one case done, go to the dashboard and click "Sync now" to refresh the data.

For more data about Excel upshot see this article. http://superuser.com/questions/413226/why-does-excel-treat-long-numeric-strings-equally-scientific-notation-fifty-fifty-later-chan


You can check GTIN existence hither
https://gepir.gs1.org/index.php/search-by-gtin

Listings having an eBay validation error volition not be updated or listed on eBay until the error is resolved.

Your PayPal email address was not constitute
This error means that the PayPal accost provided cannot be institute / verified by eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business organisation policy is:

  • Verified premium account OR
  • Verified business account

Please ensure that the right address has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.


It could be as unproblematic as a kid business relationship has been linked, which isn't immune to write transactions against the parent.

In brusk, if the email address is typographically the same between our system and the payment business policy; then the retailer volition need to ostend with PayPal as to why it may non exist coming upwards

No listings can be fabricated on eBay until this is resolved.


You must have a valid PayPal Account in good standing to crave immediate payment.

This fault means that the PayPal accost provided cannot be verified as being in good standing past eBay / PayPal.

At the time of creating a list, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium account OR
  • Verified business account

Please ensure that the correct accost has been entered into Settings>eBay Australia>Full general and under the heading Your Details in the PayPal User ID field.

It could be as simple as a kid business relationship has been linked, which isn't immune to write transactions against the parent. It may be the PayPal account is not a business account.

In short the retailer will need to ostend with PayPal as to why information technology is not in adept standing.


No listings can exist fabricated on eBay until this is resolved.

The tags                                      Size                                    is/are disabled as Variant
The tags Band Size is/are disabled as Variant
The tags Fashion is/are disabled every bit Variant
The tags Quantity is/are disabled equally Variant
The tags Blazon is/are disabled as Variant
The mistake occurs because eBay restricts the use of certain words/values, as the proper name for a variant attribute under a detail category.

For instance, on eBay AU nether the category "Baby » Plant nursery Bedding » Sleeping Numberless & Sleepsacks", you are not allowed to apply a value of "Size" as a variant attribute proper name. This is because eBay has reserved "Size" every bit an Item Specific for that category.

The fastest style to resolve the issue is to rename attribute for the variant (east.g. utilize "Product Size" instead of "Size").

variants exercise non accept unique attributes
This error occurs when some of the variations you are trying to listing in a multi-variation listing, accept  the same variation value. (e.k. you have more than i variant with size = 9)

Cheque that the variation values are all unique for your product variants.

The particular can't be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
Your listing may contain titles and/or a description which contain illegal words, or your eBay account may not be up to standard to continue listing.

Check your title/description for prohibited words. Encounter eBay'southward offensive policy.

Some eBay sites volition also block titles/descriptions containing Brand/Copyright names or conflicting data. Eg. mentioning Apple tree in a description of a Androidproduct (This policy can vary between eBay sites).

Try deleting your clarification and calculation express information to exam this issue. You lot should also contact eBay directly to ensure your account is not limited or restricted in any manner.

Missing name in the variation specifics or variation specifics fix.; zeroed out
The crusade for this error could exist 1 of the post-obit:
  • When ane or more of the production variations is missing the advisable data. For example if one or more of the product variations is missing the colour or size information. Check all variants of the product to ensure they all have the required variation information.
  • If you take modified the value of the variation label used by the product. For instance, if the variation label was initially called "Colour", but you take since inverse it to be "Colour". The but way is to resolve this mistake is to end the eBay listing, then list the product every bit a new eBay listing.
  • You have added or deleted product variations
The UPC field is missing. Please add UPC to the listing and try again.                

or

For some products, eBay requires that a UPC number be provided when listing a product.

A UPC (Universal Product Code) is a barcode symbology that is widely used in the Us, Canada, Britain, Australia, New Zealand, in Europe and other countries for tracking trade items in stores. It consists of 12 numeric digits, that are uniquely assigned to each merchandise item.

To add UPC's to your listings, please add it to your eCommerce platform. Our system will sync and import the details and add together information technology to your eBay listings.

If yous do not have UPC values for your product(s) please leave the UPC field empty in your eCommerce platform.

You tin can cheque GTIN being here
https://gepir.gs1.org/alphabetize.php/search-past-gtin

Y'all're not immune to revise ended listings.
An eBay listing for this production previously existed simply has since been ended on eBay for some reason.
To resolve, you need to starting time end the listing in our organisation, then upload to eBay as a new listing.
It looks like you've reached the amount you can list. Yous can listing up to <$xxxxx> in total sales this month. Request to listing more: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=xix
Please see the following eBay page for farther information on selling limits and how to request an increment from eBay:  http://pages.ebay.com.au/help/sell/sellinglimits.html
Because you've specified Local Pickup But for this item, you can't require immediate payment.
This error can occur when 1 or more of the default eBay Business Policies are missing.

Our system expects/creates the following eBay Concern Policies, named exactly as per below:

  • Postage stamp Policy = "bones"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

due east.k.

Note: the eBay Business Policies must be named exactly every bit in a higher place, as it is example sensitive.

To bank check this, log into your eBay account and go to:

  • My eBay
  • Hover over the "Account" tab and select "Business concern Policies".

If any are missing, please create and name them as per the above.

The email address you entered isn't linked to a PayPal account. If you don't take a PayPal account, yous'll need to set one upwardly with this electronic mail accost and then that buyers can pay you.
Delight check the following:
  1. Make sure your PayPal accost is entered and spelled correctly in your eBay Payment Business organization Policy.
    e.g.
  2. Make certain your PayPal address is entered and spelled correctly in your automatic payment method.
  3. Confirm your e-mail accost with Paypal.
  4. Make sure your PayPal address is correct in our system: go to Settings>eBay Commonwealth of australia>General and under the heading Your Details in the PayPal User ID field.
If you receive an error relating to PayPal then it is an issue with your PayPal account.
                  Before you can list this particular we demand some additional data to create a seller's account.                
This eBay error tin occur when your eBay business relationship is missing an automatic payment method for eBay fees.

It tin as well exist returned by eBay, if y'all have an expired credit menu designated as your automatic payment method on eBay.

To add/modify an automatic payment method on your eBay seller account:

  1. Login to your eBay seller business relationship.
  2. Go to "My eBay --> Account --> Seller Account".
  3. Click the "Automated Payment Method" link to add/change the automatic payment method for your eBay account.
    e.chiliad.

Further information on eBay automated payment methods can exist found here.

The item specific                  For sale past                  is missing. Add For auction past to this listing, enter a valid value, and ...
This eBay mistake can occur when yous accept mapped your production to an eBay category that has mandatory Particular Specifics.

For example, if yous had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", then eBay requires that yous have set the Particular Specific named "For sale by".

e.grand.

Notation: the red asterix (*) side by side to the detail specific "For auction past" which indicates it's a required field.

Typically it may be that y'all product has been incorrectly mapped to the incorrect eBay category.

The fastest fashion to resolve the effect is to re-map your product to the right, or a more relevant eBay category.

Merely single quantity items tin can be listed in the category selected.
On eBay, certain categories merely permit sellers to list items in single quantities.

For instance the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the issue, either limit the eBay quantity of the item to "one", or alternatively you tin try mapping the product to a more relevant eBay category.

Seller is not eligible to list a discounted particular.
This eBay alarm means that your eBay account is not currently enabled for strike-through pricing on your listings. Past default this feature isn't enabled on a seller account. eBay just enables this feature for sellers it has vetted/qualified.

This alarm doesn't prevent your products from list on eBay, only products with a sale or strike-through price, will not be brandish equally "on sale" by eBay on your listings.

e.m. the post-obit pricing fields "You save" and "Now" will not be displayed on your eBay listings, even if the detail is on sale.

You must get canonical by eBay to participate in eBay'due south Strike-Through Pricing Program. Strike Through Pricing (STP) is usually reserved for managed accounts merely so to request that it be enabled, please contact your eBay account manager.


Market place Product Variant SKUs are not unique
At that place are two possible reasons for getting this error on a product:
  1. An originally single variant production is now beingness sent as a multi-variant production - eBay will not let this so the product needs to be completely ended, deleted and re-listed.
    To resolve, cease each of the listings in eBay.
    Become to each production page in eBaylink that has the error and deleted the production.
    Go to the Dashboard and start a fresh import from your eCommerce shop.
  2. The variation data for the production from the eCommerce store is non adept particularly expert east.g. dissimilar attribute names in different variants.

So, information technology would have originally listed fine but now is not getting updated due to failing the validation rules.
validation error = VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
This error is similar to two validation errors mentioned above.  It happens when products in your Ecommerce shop were single variant but them become mulit-variant or vice versa.

There are ii possible reasons for getting this fault on a product:

  1. An originally single variant product is now existence sent as a multi-variant product - eBay will non allow this so the product needs to be completely ended, deleted and re-listed.
  2. The variation information for the product from the eCommerce store is not good particularly good east.g. different aspect names in different variants.

Then, it would take originally listed fine but now is non getting updated due to failing the validation rules.
AND
If you have products that have this error then it is likely that your product has been set up upwards in your eCommerce store as a product with variations/options (eBay call this Multi-SKU) so eBay is expecting a variation merely you don't take them.

Cheque in your eCommerce store for the products to see if there are variations and remove them if they are not required.

For example, oftentimes in Shopify the variation is chosen 'Championship'. To resolve this, in your Shopify Store, Go into the production section of one of the products and under 'variants' remove any variations if these products don't come up with variations.

You lot should also double-check in the product page in our system, under Variations.

If in that location is merely 1 variation, so Variation Name should be empty, ie no options are defined. If y'all exercise have options, then at to the lowest degree 2 distinct values should be provided.

In one case yous have fabricated changes in your eCommerce store go to the dashboard in our system and trigger a refresh by clicking 'Sync At present' from the dashboard so that the updates are sent upwards to eBay.


Input data for tag <Item.PictureDetails.PictureURL[1]> is invalid or missing. Please bank check API documentation.
This is usually acquired by a space in the image URL, which causes eBay to reject it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the space in the image name and run a full sycn to update the product and marketplace.

The underscore character is also not a valid character
piicture proper noun should simply  comprise the ASCII messages 'a' through 'z' (in a case-insensitive manner), the digits '0' through '9', and the hyphen ('-')"

At least one valid postage service must exist specified.
This is usually caused by a missing business policy within eBay.

Navigate to Omnivore ->settings-> eBay Australia->Shipping
Bank check for errors like this
and ensure y'all accept a matching eBay Business Policy for the shipping method in Omnivore equally per
http://www.bizpolicy.ebay.com.au/businesspolicy/manage

eBay security policy merely allows HTTPS resources in listings
This is usually caused past providing an http URL for your logo

To resolve change the URL to https: as per
Can I Change The Logo In My Product Listing Folio?

Currency is unchangeable when revising or relisting an item. This error can occur if the production is a duplicate listing.  If yous come across this error on a production bank check and be sure that  you practice not have a manual listing on eBay that is actually a duplicate products.

It is best to search using the SKU or the product championship.

If you did have manual listings on eBay when you started using Omnivore and you did not link them all then you may have duplicates.

The simply fashion to fix this mistake is to correctly finish your indistinguishable listings on eBay.

A total listing of eBay errors can as well be found here:

http://developer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm